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Shipping Information25% Restocking fee on all orders. For ORDER STATUS contact: Tami at 252-756-5754 or email her at Tami@scaffoldmart.com
ScaffoldMart has the best prices on scaffolding products...and we ship the products to you at the best prices we can. Free shipping is not available on eBay specials that do not specifically state shipping is free. Please call us for a shipping quote (252-756-3862 Monday thru Friday 7-5:30 EST). We can get you a shipping quote in under 2 minutes usually. We will need your zip code and whether you are shipping to a business or a personal residence. Note that we must charge tax for North Carolina residents, or anyone picking up the scaffolding at our site. We Ship Your Scaffolding As Quickly As Possible!Free Scaffolding Shipment PreparationWe band and palletize your order for free! Call Now!Call us now and we'll get the scaffolding you need out to you right away. Call our office (252-756-3862) between 7:00AM to 5:30PM EST, or click here for more contact options.
Look for Damage! IF YOU BELIEVE FROM THE APPEARANCE OF THIS SHIPMENT OR DISCOVER UPON PROMPT INSPECTION THAT THE CONTENTS HAS BEEN DAMAGED, MAKE IMMEDIATE CLAIM AGAINST THE CARRIER. If the contents have been damaged or if there are missing goods, immediately make a notation on the drivers bill of lading. You should thoroughly inspect this shipment as soon as it is received. The attached bill of lading is an acknowledgement by the carrier of receipt in good condition of the shipment covered by out order number corresponding to the shipper’s number on the bill of lading. These goods have been shipped F.O.B. Warehouse, Greenville, N.C. 27834 USA. If any of the goods called for on this bill of lading are short or damaged, do not accept them until the freight agent makes a damage notation on your freight bill or parcel service receipt. If any concealed loss or damage is discovered, notify your local freight or parcel service agent at once and request them to make an on premise inspection. This is absolutely necessary. Unless you do this, the transportation companies will not entertain any claim for loss or damage. If the agent will not make an inspection, then you should make an affidavit that you notified them (on a certain date) and they failed to comply. This, with other papers, will properly support your claim. Do not order the transportation company to return to our location any shipment until our company has authorized such a return. INSTRUCT YOUR RECEIVING DEPARTMENT PERSONNEL AS FOLLOWS: 1. INSPECT the exterior of each carton/bundle before signing for delivery. 2. UNPACK in the driver's presence any carton/bundle showing exterior signs of damage and note such damage on all copes of delivery receipts. In the event of a mis-shipment, customer should not un-band product; if customer decides to return product, customer is responsible for repackaging costs. In no event will ScaffoldMart be liable for packaging costs to return product. We do not accept returns of used product. 3. CONCEALED DAMAGE for which a clear delivery receipt is signed must be unpacked in time to give the carriers notice of concealed damage in form of a request for inspection within 15 days from date of delivery. Where car tons/bundles show no exterior sign of damage, consignees do not have the right to open them before signing carrier’s delivery receipt. 4. HOLD MERCHANDISE with all containers and packing, if any, for carrier’s inspection. 5. CLAIM FOR LOSS or damage must be filed within nine months from date of delivery. We are willing to assist you in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collection of the claim or replacement of the product. We will ship and bill to you replacement for parts lost or damaged in transit. The cost of such replacement parts will be the amount of your claim. Return Policy We are not
responsible for incorrect orders placed on our shopping cart.
There will be a 25% restocking fee on all returned merchandise. |
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